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Emotional Literacy

Emotional intelligence is not merely about controlling emotional responses for one's own benefit that of others.
It is also about using emotion where suitable.
Emotion is, after all, at the heart of that sincerity which reassures, persuades and affords confidence emotion triggers flight or fight, sometime-appropriately emotion is necessary if we are to cope, for example, with bereavement emotion can lie at the source of our greatest joys.

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